Acceptable Use Policy

Last updated: September 11, 2026

Arcads.ai provides AI video generation services for legitimate business and creative purposes. This Acceptable Use Policy ("Policy") governs all content generated through our platform and constitutes part of our Terms of Service.

1. Scope

This Policy applies to all content forms generated or facilitated by Arcads.ai:

  • AI-generated video advertisements
  • AI-generated digital human actors
  • AI-generated voiceovers and subtitles
  • User prompts and instructions submitted to our platform
  • Any content created using our platform's output

2. Six Categories of Prohibited Content

Arcads.ai strictly prohibits the generation of content in these six categories:

  • Pornographic / NSFW Content — Any sexual or adult content
  • Violent / Graphic Content — Depictions of gore, assault, or physical harm
  • Hate Speech — Content promoting discrimination, racism, or targeted harassment
  • Child Sexual Abuse Material (CSAM) — Any content sexualizing minors
  • Deepfake / Impersonation — AI content impersonating real individuals without consent
  • Copyright / Trademark Infringement — Content infringing on intellectual property rights

2.1 Zero-Tolerance Violations

The following violations result in immediate permanent suspension and mandatory reporting to authorities:

  • Child Sexual Abuse Material (CSAM) — reported to NCMEC and law enforcement
  • Terrorism or extremist content promoting violence
  • Content depicting or enabling human trafficking
  • Deepfake sexual content created without consent
  • Instructions for manufacturing weapons of mass destruction

3. Additional Prohibited Uses

You may NOT use Arcads.ai to:

  • Generate fraudulent advertisements or scams
  • Create fake testimonials, reviews, or endorsements
  • Misrepresent AI-generated content as filmed footage without proper disclosure
  • Generate defamatory or slanderous content
  • Create content that violates advertising platform policies (TikTok, Meta, Google, YouTube)
  • Impersonate real individuals, brands, or organizations without consent
  • Generate medical, legal, or financial advice without appropriate disclaimers
  • Extract, reverse-engineer, or replicate our AI models
  • Use automated systems or bots to access our platform without authorization
  • Attempt to circumvent usage limits, billing systems, or content filters

4. AI Model Disclosure & Usage

Arcads.ai uses industry-standard AI models including Flux, Kling, Seedream, and other的主流AI模型 for video and image generation. You may not:

  • Use our platform's output to train competing AI or machine learning models
  • Massively scrape or collect model outputs for purposes beyond your authorized use
  • Represent AI-generated content as work produced by human professionals (e.g., licensed doctors, attorneys, financial advisors)

5. Content Moderation

Arcads.ai employs a multi-layer content moderation system:

  • Input Filtering — Real-time scanning of user prompts for prohibited content
  • Output Filtering — AI safety assessment of generated content before delivery
  • Usage Pattern Analysis — Monitoring for abnormal API usage behaviors
  • Human Review — Flagged content reviewed by our Trust & Safety team

5.1 Content Classification & Response Times

Level Description Initial Response Resolution
L1 — Critical CSAM, terrorism 2 hours 24 hours
L2 — High Risk Severe policy violations 24 hours 3 business days
L3 — Medium Risk General violations 3 business days 7 business days
L4 — Low Risk Minor issues 5 business days 15 business days

6. Enforcement Actions

Violations may result in:

Action Description Trigger
Content Warning Written notice requesting content removal or modification First minor violation
Content Removal Prohibited content is taken down Confirmed L3–L4
Feature Restriction Reduced API access or usage limits Multiple minor or single L3
Account Suspension Temporary suspension pending review L2 or accumulated violations
Permanent Ban Permanent termination of access L1 or repeated L2
Law Enforcement Reporting to authorities Suspected illegal activity

7. Reporting Violations

If you encounter content that violates this Policy:

All reports are treated confidentially. We do not disclose reporter identities except as required by law. False or abusive reports may result in account action.

8. Appeals Process

If you believe your content was incorrectly flagged or your account wrongly suspended:

  • Submit an appeal within 15 days of receiving the notice
  • Email: appeal@arcads.ai
  • Appeals are reviewed by an independent reviewer not involved in the original decision
  • We aim to resolve appeals within 10 business days

9. Policy Updates

We may update this Policy with at least 15 days' notice via email or platform announcement. Significant changes include CSAM response, zero-tolerance items, and enforcement tiers. Continued use of Arcads.ai constitutes acceptance of the updated Policy.

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